Job Title: IT Systems Administrator
Location: Port Elizabeth
Duties & Responsibilities:
Degree or Diploma in IT with relevant IT certifications.
CompTIA Network+ or CCNA is advantageous.
Minimum 3 – 5 years’ experience in IT Analyst or Administration field.
Working knowledge of Wintel desktop systems; Windows 10, Office 2016 and Office 365, and EUC.
Working knowledge of Microsoft server and services such as Active Directory, DNS and DHCP.
Working knowledge of MS Azure, Azure Active Directory is advantageous.
Working knowledge of Cisco firewall/switches, Microsoft Server 2012 and 2016 and HyperV will be added advantage.
Any type of development and programming an advantage.
CMD, powershell or VB scripting is advantageous.
Proactive troubleshooting skills.
Impeccable verbal and written communication skills.
Very good time and priority management skills.
Duties and responsibilities:
Ensure all systems are operational, adequately monitored and maintained:
Provide day to day end-user support
Troubleshoot any ad hoc IT issues
Monitor, manage and actively patch servers and workstations.
Periodically review server logs for potential problems.
Patch workstation clients and applications regularly.
Adhere to IT framework and policies in accordance to Group standard.
Manage and monitor fax, print and copier services and facilitate daily operations.
Support internal stakeholders and manage third party vendors:
Understand the business functions and improve IT processes.
Conduct staff training when necessary
Support users on in-house developed and deployed applications
Participate and manage project rollouts
Manage external vendors, monitoring SLA
Ensure outsourced services are in-line with Service Level Agreement.
Perform IT reviews and assessment of procedures and controls:
Create and maintain documentation on IT manuals and procedures.
Implement and manage new processes
Prepare regular and ad hoc systems reports
Ensure efficiency in responding to and fixing user problems:
General desktop support: Printing setups. Office and Application support
Creating users, resetting passwords, access levels, file interface validation, etc.) across all clients.
Remotely manage South African office IT operations and support end-users
Manage telecommunication (ISP, fixed line and mobile) services and track data roaming usage
Facilities: manage third party office maintenance.
Should you not receive a response within the next 2 weeks, please consider your application unsuccessful. Vacancies are advertised on our website, www.talentedrecruitment.co.za should you wish to keep abreast with our active roles.